FAQs
Everything you need to know about Saamra fragrances, orders, and more.
About the Fragrance
Eau de Parfum has a fragrance concentration of 15–20%, making it stronger and longer-lasting than Eau de Toilette. It typically lasts 6–12 hours on skin.
Depending on the fragrance, you can expect 6–12+ hours of longevity. Our Parfum concentration products like Titan and Dubai Night can last well over 12 hours.
Ordering & Payments
Currently, orders are placed via WhatsApp. Click the 'Send Enquiry to Buy' button on any product page to initiate a conversation with us directly.
We accept UPI & bank transfers. Details are shared at the time of ordering via WhatsApp.
Yes! We offer gift packaging and bulk pricing for events, weddings, and gifting. Reach out to us at our WhatsApp for custom quotes.
Shipping & Delivery
Standard delivery takes 5–7 business days across India. Express delivery options may be available — please ask us at the time of ordering.
We are currently focused on India. International shipping is something we are actively exploring — stay tuned!
All orders are securely packed in our signature gift-ready boxes with bubble wrap to ensure your bottle arrives in perfect condition.
Returns & Refunds
Due to the nature of fragrance products, we do not accept returns on opened bottles. However, if your product arrives damaged or defective, we will replace it immediately.
Please photograph the damage and contact us within 48 hours of delivery at samratheheritage@gmail.com and our WhatsApp. We will arrange a replacement at no cost to you once.
Still have a question?
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